Overview

This Cookie Policy explains how Trading Sonar uses cookies and similar tracking technologies on our web application, mobile interfaces, and related services (the "Services"). We deploy cookies to ensure secure access, deliver personalized trading experiences, and analyse usage so we can improve the platform.

By continuing to browse or use Trading Sonar, you consent to the placement of cookies on your device as described below. You can manage preferences through our in-product controls or your browser settings at any time.

What Are Cookies?

Cookies are small text files stored on your device that help websites remember information about your visit. We combine cookies with other technologies, such as local storage, session storage, pixels, and device identifiers, to deliver the full Trading Sonar experience.

Categories of Cookies We Use

• Essential Cookies: Required for secure login, multi-factor authentication, account session continuity, and trading automation triggers. Blocking these cookies may render the Services unusable.
• Performance Cookies: Collect anonymized metrics about feature usage, latency, and error states so we can optimize dashboards and alert pipelines.
• Functional Cookies: Remember your preferences—language selection, theme, default market views, alert acknowledgment history—so that the platform behaves consistently across sessions.
• Analytics & Research Cookies: Allow us to evaluate which screeners or automation modules are used most, helping us prioritize roadmap investments. We work with privacy-conscious providers and anonymize data whenever possible.
• Marketing Cookies: Used sparingly to measure the effectiveness of campaigns and retarget visitors with relevant product education. You can opt out via cookie settings or the "unsubscribe" links in emails.

Third-Party Cookies

Some cookies are set by third parties delivering services on our behalf. These include analytics (e.g., privacy-focused product analytics), customer support widgets, authentication providers, and payment gateways. Each third party is bound by contractual obligations to safeguard data.

Managing Your Preferences

Trading Sonar provides an in-app cookie banner that lets you consent to non-essential cookies. You can change your selections anytime by opening the "Cookie Settings" link in the footer or within your account preferences.

Most browsers also allow you to block or delete cookies via settings. However, disabling essential cookies may prevent you from logging in or executing trading automations.

Data Collected via Cookies

Cookies may capture anonymized identifiers, session tokens, browser metadata, trading workflow usage, and preference settings. We do not store raw exchange credentials or payment details in cookies.

For details about how this data is used, shared, and retained, refer to our Privacy Policy.

Retention & Expiry

Session cookies expire when you log out or close your browser. Persistent cookies remain for up to 12 months unless you clear them earlier. We regularly review cookie scopes to ensure they remain necessary and proportionate.

Updates to This Policy

We may update this Cookie Policy to reflect new tracking technologies or regulatory guidance. Significant changes will be announced via the platform banner or email. The "last updated" date indicates the most recent revision.